La' exclusivite · Client care
Frequently Asked Questions
A little clarity, before you shop. Find answers about your order, delivery and caring for your rainwear.
Are your raincoats fully waterproof?
Yes. All coats use waterproof or highly water-repellent fabrics with sealed seams, tested to a minimum of 10,000mm.
How long does delivery take?
Metro cities 2–4 business days; rest of India 4–7 business days.
Do you offer Cash on Delivery?
Yes, Cash on Delivery is available on most PIN codes across India.
How do I return an item?
Raise a return within 14 days of delivery from My Orders or contact Client Care. Items must be unworn with tags.
How do I use a coupon code?
Enter your code in the bag or at checkout and press Apply.
How should I care for my raincoat?
Wipe clean with a damp cloth and hang to dry. Follow the care label for each piece.
Still have a question?
We would love to help.